DOCUMENT:Q150953 09-AUG-2001 [winnt] TITLE :Nwuser.exe Send Function Truncates Messages to 38 Characters PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.51,4.0 OPER/SYS: KEYWORDS:kbnetwork kbWinNT400sp4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.51, 4.0 - Microsoft File and Print Services for NetWare version 4.0 - Microsoft Windows NT Server version 4.0, Terminal Server Edition ------------------------------------------------------------------------------- IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe. SYMPTOMS ======== When you use the Novell NetWare Windows utility, Nwuser.exe, to send messages to and from Novell clients, the message is truncated to approximately 38 characters (NWUSER permits up to 255 characters.) This behavior is different than the Novell DOS client's Send.exe utility, which permits only up to 55 characters. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base: Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack Windows NT 3.51 Post Service Pack 5: 10/29/97 5:47p 235,632 fpnw.dll (Intel) 10/29/97 5:47p 200,928 fpnwsrv.sys (Intel) 10/29/97 5:44p 412,432 fpnw.dll (Alpha) 10/29/97 5:44p 382,160 fpnwsrv.sys (Alpha) After you apply the fix, perform the following steps: WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. 1. Run Registry Editor (Regedt32.exe). 2. Go to the following key: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\FPNW\Parameters 3. Click Add Value on the Edit menu. 4. Add the following value: Value Name: MaxNcpMessageLength Data Type: REG_DWORD Data: 0 (default), 1, or 250 (maximum) NOTE: If you set the value to 0, you get the limit of 55. If you set the limit to 1, you get a limit of 1 character messages. If you set the limit to 250, you get the limit of 250 character messages. 5. Click OK and then quit Registry Editor. 6. Shut down and restart Windows NT. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 4.0 with Service Pack 3 and File and Print Services for NetWare version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4. Microsoft has confirmed this to be a problem in Windows NT version 3.51. A supported fix is now available, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. Additional query words: fpnw sp3 ====================================================================== Keywords : kbnetwork kbWinNT400sp4fix Technology : kbWinNTsearch kbWinNT351search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbNTTermServ400 kbNTTermServSearch kbWinNTS351search kbServicesNetwareSearch kbFPNW400 Version : winnt:3.51,4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.