DOCUMENT:Q150420 20-FEB-2002 [winnt] TITLE :Err: Win16 Subsystem Unable to Enter Protected Mode PRODUCT :Microsoft Windows NT PROD/VER::3.5,3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to access a 16-bit application from Windows NT and are using Fprot.exe, the following error message is displayed: The Win16 Subsystem was unable to enter Protected Mode, DOSX.EXE must be in your AUTOEXEC.NT and present in your PATH. CAUSE ===== Fprot.exe inadvertently changes the file's attributes to read/hidden/system attributes. The following may be affected: - WINNTxx - WINNTxx\SYSTEM - WINNTxx\SYSTEM32 - WINNTxx\SYSTEM32\DRIVERS - WINNTxx\SYSTEM32\REPAIR RESOLUTION ========== Compare the damaged system with a fresh install of NT on a second computer and reset the attributes with either the "attrib" command or File Manager. MORE INFORMATION ================ ATTRIB [+R | -R] [+A | -A ] [+S | -S] [+H | -H] [[drive:] [path] filename] [/S] + Sets an attribute. - Clears an attribute. R Read-only file attribute. A Archive file attribute. S System file attribute. H Hidden file attribute. /S Processes files in all directories in the specified path. Additional query words: ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : :3.5,3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.