DOCUMENT:Q149987 09-AUG-2001 [iis] TITLE :SPRY Mosaic Web Client Crash When Connected to IIS PRODUCT :Internet Information Server PROD/VER:winnt:1.0,3.5,3.51 OPER/SYS: KEYWORDS:kb3rdparty ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 - Microsoft Internet Information Server 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== You can use the SPRY Mosaic Web client to connect Internet Information Server (IIS). However, if you are using basic password authentication, the SPRY Mosaic Web client will crash with the following error message: AIRMOSAI caused a General Protection Fault in module AIRMOS.EXE at 0006:73D6 Choose close. AIRMOSAI Will Close. NOTE: The above problem was produced with the SPRY Mosaic - CompuServe Edition, Version: 01.00.c6.07. CAUSE ===== WORKAROUND ========== Do not use basic password authentication or use a different Web browser. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Internet Information Server 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: ====================================================================== Keywords : kb3rdparty Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search kbiisSearch kbiis100 Version : winnt:1.0,3.5,3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.