DOCUMENT:Q149960 30-JUL-2001 [sms] TITLE :Macs Unable to Connect to PCM Server in Zones with Long Names PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.1 OPER/SYS: KEYWORDS:kbnetwork kbPCM smspcm ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== The Package Command Manager (PCM) for the Macintosh may report an error 5016 when attempting to launch a package. A look at the Sms.ini file confirms that the server list is correct. A manual connection to the server with the Chooser application also works. CAUSE ===== This can occur if the zone and server names, including the '@' separator, exceed 32 characters. The Windows NT 'Services for Macintosh' (SFM) documentation states that it will support 31 characters for the Zone name, plus the length of the server name. This combination can exceed the 31 character length that is being used by the Macintosh version of PCM. RESOLUTION ========== To work around this problem, reduce the zone or server name so the combined length is 31 characters or less. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. This problem has been corrected in Systems Management Server version 1.2. Additional query words: prodsms buffer volume size truncate netmon ====================================================================== Keywords : kbnetwork kbPCM smspcm Technology : kbSMSSearch kbSMS110 Version : winnt:1.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.