DOCUMENT:Q149673 25-JUL-2001 [sms] TITLE :Unexpected Reinstallation of SMS Client with a New SMSID PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.1 OPER/SYS: KEYWORDS:kbnetwork kbInventory smsinv ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When the SMS client software is reinstalled and the SMS client is reinventoried with a new SMSID, the SMS Administrator will notice multiple SMSIDs for the same computer from the SMS Administrator UI. CAUSE ===== When CLI_DOS.EXE, CLI_NT.EXE or CLI_OS2.EXE (CLISETUP) fails to open the SMS.INI file (because, for example, the file is locked by another application), CLISETUP assumes that SMS.INI does not exist and that the reason is because SMS is not installed. RESOLUTION ========== Upgrade to SMS version 1.2. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. This problem was corrected in Systems Management Server version 1.2. Additional query words: prodsms ====================================================================== Keywords : kbnetwork kbInventory smsinv Technology : kbSMSSearch kbSMS110 Version : winnt:1.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.