DOCUMENT:Q149457 13-JUN-2001 [sna] TITLE :On-line Help Unavailable for Attachmate SDLC Cards in Setup PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.11,2.11 SP1 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.11, 2.11 SP1, on platform(s): - the operating system: Microsoft Windows NT ------------------------------------------------------------------------------- SYMPTOMS ======== When you run the SNA Server Setup program for adding a link service, and you choose either the Attachmate Advanced or Attachmate SDLC card, and you select the on-line help icon, no help is displayed. WORKAROUND ========== As a workaround, use either the Atmsdlc.hlp or Advsdlc.hlp file from the following locations: Local Hard Drive - \system\hwsetup SNA 2.11 CD - \i386\system\hwsetup SNA 2.11 SP1 CD - \winnt\i386\server STATUS ====== Microsoft has confirmed this to be a problem in Microsoft SNA Server versions 2.11 and 2.11.sp1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: connection ====================================================================== Keywords : kbnetwork Technology : kbAudDeveloper kbSNAServSearch Version : WINDOWS:2.11,2.11 SP1 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.