DOCUMENT:Q148976 08-AUG-2001 [winnt] TITLE :Err Msg: STOP 0x0000000A - SPP.SYS PRODUCT :Microsoft Windows NT PROD/VER:3.5 3.51 OPER/SYS: KEYWORDS:kb3rdparty kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== The following STOP error message appears in Windows NT: STOP: 0x0000000A (0x00000000, 0x00000002, 0x0000001, 0xFB8F1549) IRQL_NOT_LESS_OR_EQUAL ***Address FB8F1549 has base at FB8F0000 - SPP.SYS The driver dump reveals several instances of the Spp.sys driver dated in 1993. CAUSE ===== Spp.sys is the Compaq printer driver(cpqprint) used for the Netlinq Support software. This software has an associated icon in the Control Panel labeled "NetLinq." The 1993 version of the driver is used in Windows NT 3.1 and causes the above STOP under Windows NT 3.5 and 3.51. RESOLUTION ========== To correct the problem, remove the Netlinq Support Software from the Installed Network Software list in Control Panel Network. For more information, contact Compaq Technical Support at (800) 652-6672. The Compaq products discussed here are manufactured by Compaq Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: prodnt 0xa ====================================================================== Keywords : kb3rdparty kbnetwork Technology : kbWinNTsearch kbWinNT351search kbWinNT350search kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : 3.5 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.