DOCUMENT:Q148646 09-AUG-2001 [winnt] TITLE :Stop 0x0000000A When Referencing Empty Sent Queue PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.51 - Microsoft Windows NT Server version 3.51 ------------------------------------------------------------------------------- SUMMARY ======= The following STOP error message in DLC.SYS appears on a Compaq computer using a Netflex-2 network adapter: STOP: 0x0000000A (0x00000010,0x00000002,0x00000000,0xFb8eaf87) NOTE: The fourth parameter, 0xFb8eaf87, may differ each time the STOP error message appears because the base address for DLC differs from one system to another. CAUSE ===== This problem occurs in the DLC transport when it attempts to access a NULL sent queue. The sent queue is NULL due to either a spurious interrupt from the network adapter or a problem with the driver overwriting the memory location it should not. The Stop error message has occurred using a Compaq Netflex-2 network adapter with or without the token ring module. RESOLUTION ========== To work around this problem, use another supported network adapter. Refer to the latest Windows NT 3.51 Hardware Compatibility List (HCL). To correct this problem, apply the fix mentioned below. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt 3.51 ssd trap 0xa 0x0a ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search Version : winnt:3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.