DOCUMENT:Q147777 08-AUG-2001 [winnt] TITLE :'Print Spooled Jobs First' Option Will Not Stay Selected PRODUCT :Microsoft Windows NT PROD/VER:3.50 3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== In the Printer Properties-Details dialog box, when you select the "Print Spooled Jobs First" option and then click OK to close the dialog box and save, when you go back to the Details dialog box the option is not selected. CAUSE ===== Although the option check box is available, it cannot be implemented unless the "Job Prints While Spooling" option is selected also. Although not mentioned in the help file description of this option, the ability to print spooled jobs has to be enabled before completely spooled jobs can be given a priority over them. RESOLUTION ========== To resolve this problem, upgrade to Windows NT Workstation and Server version 4.0. Enable "Print Jobs While Spooling" at the same time as "Print Spooled Jobs First." STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.5 and 3.51. This problem was corrected in Windows NT Workstation or Server version 4.0. Additional query words: prodnt ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : 3.50 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.