DOCUMENT:Q147717 08-AUG-2001 [winnt] TITLE :How to Remotely Disable a RAS Port PRODUCT :Microsoft Windows NT PROD/VER:3.5 3.51 4.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- You may need to remove a RAS port from service due to a problem such as physical port or modem failure. Disabling the port prevents RAS clients from dialing in to a bad port and suffering disconnections or lockups. However, you may not have physical access to the server to be able to do this interactively. To disable a RAS port remotely: 1. From a remote computer, log into the RAS server with administrative privilege. 2. Connect to the C$ share on the RAS server. 3. Go into the %System Root%\SYSTEM32\RAS directory. 4. Backup the SERIAL.INI file as SERIAL.OLD. Edit the SERIAL.INI file as follows: 5. Locate the entry in the SERIAL.INI file that references the port to be disabled. For example: [COM1] or [COM2] and remove the entire section. 6. From Server Manager, stop and restart the RAS service. Additional query words: prodnt disabling communication communications ports ====================================================================== Keywords : kbusage Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : 3.5 3.51 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.