DOCUMENT:Q147694 08-AUG-2001 [winnt] TITLE :Clients Not Obtaining DHCP Leases Across Some Proteon Routers PRODUCT :Microsoft Windows NT PROD/VER::3.11,3.11a,3.11b,3.5,3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 - Microsoft TCP/IP-32 for Windows for Workgroups, versions 3.11, 3.11a, 3.11b ------------------------------------------------------------------------------- SYMPTOMS ======== DHCP client computers are unable to obtain leases from DHCP servers over Proteon CNX500, CNX600, RBX200 and DNX300 routers. CAUSE ===== The DHCP client properly sends the DHCP Discover packet to the DHCP server over the router and the server responds with a DHCP Offer packet. This problem occurs when the router does not forward the DHCP Offer packet to the client computer. RESOLUTION ========== To correct this problem, obtain the software upgrade version 15.2A - Patch level 37 from Proteon Technical Support at (508) 898-3100. To verify the software version of your Proteon router, type the following command at the * prompt: T 5 C The configuration of the router appears. The second line displays the version number and patch level. The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3.50 3.51 dhcp tcpip ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search kbAudDeveloper kbTCPIPSearch kbZNotKeyword3 kbTCPIP311 kbTCPIP311a kbTCPIP311b Version : :3.11,3.11a,3.11b,3.5,3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.