DOCUMENT:Q147532 06-FEB-2002 [iis] TITLE :Access Denied and Login Failed on Internet Information Server PRODUCT :Internet Information Server PROD/VER::1.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to access an HTML page on an Internet Information Server, the following error message appears: Error: Access is denied. When you attempt to access the FTP server on an Internet Information Server, the following error message appears: Login failed. CAUSE ===== This problem occurs if there is a password mismatch of IUSR_ user name between Internet Information Server and User Manager. This user name is created by default during the installation of Internet Information Server. NOTE: This problem can also occur if the Internet Information Server is a primary or backup domain controller. By default, Everyone is not allowed to log on locally. RESOLUTION ========== To correct this problem, make sure that the password of IUSR_ matches among the FTP Server and Web Server of Internet Information Server and User Manager. Additional query words: prodnt ====================================================================== Keywords : kbnetwork Technology : kbiisSearch kbiis100 Version : :1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.