DOCUMENT:Q146582 27-JUL-2001 [sms] TITLE :Clients Reboot During Setup Verification PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0,1.1,1.2 OPER/SYS: KEYWORDS:kbsetup smssetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1, 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install or upgrade client computers for Systems Management Server and the Setup verification reaches 20 to 22 percent, the client computer reboots. CAUSE ===== This problem occurs when you use CLI_DOS.EXE, CLI_OS2.EXE or CLI_NT.EXE and the BIOS shadowing (or CMOS equivalent) is enabled on the computer. RESOLUTION ========== To work around this problem, disable the main BIOS shadowing, system shadowing or main-board shadowing on your computer. The type of shadowing used on your computer depends on the BIOS manufacturer and version. For more information on the BIOS type, contact your hardware manufacturer. Additional query words: prodsms ====================================================================== Keywords : kbsetup smssetup Technology : kbSMSSearch kbSMS100 kbSMS110 kbSMS120 Version : winnt:1.0,1.1,1.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.