DOCUMENT:Q143192 10-JUL-2001 [iis] TITLE :Access Is Denied Error in Internet Service Virtual Directory PRODUCT :Internet Information Server PROD/VER::1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you apply the new service properties for your File Transfer Protocol (FTP), Gopher, and World Wide Web (WWW) servers, the following error message appears in the Directories tab of the server Service Properties: Access is denied. This error appears after you create a virtual publishing directory in Microsoft Internet Service Manager by specifying a link to an existing network share in universal naming convention (UNC) format. CAUSE ===== This problem occurs if the user account information is missing in the Directories tab of the FTP, Gopher, and WWW server Service Properties. RESOLUTION ========== To correct this problem, enter the correct user account information as follows: 1. Run Internet Service Manager again. 2. Select the computer name for the service. From the Properties menu, select Service Properties. 3. Choose the Directories tab and select the publishing directory. 4. Choose Edit Properties. 5. Enter the account information in the following format and choose OK: User Name: \ Password: 6. In the Service Properties dialog box, choose Apply and then choose OK. 7. In the main window of Internet Service Manager, select the computer and the service you just changed. 8. From the Properties menu, select Service Properties. Choose the Directories tab. The error message has disappeared. Additional query words: prodiis ====================================================================== Keywords : Technology : kbiisSearch kbiis100 Version : :1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.