DOCUMENT:Q142875 08-AUG-2001 [winnt] TITLE :Access Denied After Changing FPNW Accounts From WFW PRODUCT :Microsoft Windows NT PROD/VER:3.51 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.51 - Microsoft File and Print Services for NetWare version 3.51 - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== After you remotely administer File and Print Services for NetWare (FPNW) server from a Windows for Workgroups 3.11 computer using Windows NT Server Tools or Windows 95, an Access Denied error message appears when you attempt to log on from a NetWare compatible client computer. CAUSE ===== This problem occurs if you modify the user account of the NetWare client computer and clear the NetWare Compatible Password check box using User Manager for Domains from the Windows for Workgroups computer. If you attempt to change the account from the FPNW server, a Dr. Watson error message appears and User Manager for Domains on the server closes. This problem can also be caused by the Windows for Workgroups Server Tools altering the account because it is unaware of the NetWare Compatible passwords. WORKAROUND ========== To work around this problem : - Remove the user account from the FPNW server and recreate it. -or- - Use an Emergency Repair (ER) Disk to recover the installation. -or- - Restore from a backup. STATUS ====== Microsoft has confirmed this to be a problem in File and Print Services for NetWare version 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodnt fpnw novell usrmgr wfw ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNT351search kbWinNTSsearch kbWinNTS351 kbWinNTS351search kbWin95search kbZNotKeyword3 kbServicesNetwareSearch kbFPNW351 Version : 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.