DOCUMENT:Q142660 08-AUG-2001 [winnt] TITLE :Upgrade from Uni- to Multiprocessor (Uptomp.exe) and Win32k.sys PRODUCT :Microsoft Windows NT PROD/VER::4.0 OPER/SYS: KEYWORDS:kbenv kbhw kbsetup kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you upgrade a single processor computer with Windows NT 4.0 installed to a multiprocessor system, several files have to be changed. The affected files are: Ntoskrnl.exe (Ntkrnlmp.exe has to be copied and renamed to Ntoskrnl.exe) Hal.dll (System specific Hal*.dll has to copied and renamed to Hal.dll) Kernel32.dll Ntdll.dll Winsrv.dll Win32k.sys (New for Windows NT 4.0) CAUSE ===== Although Uptomp.exe from the Windows NT 4.0 Resource Kit does assist to copy the correct files, Win32k.sys is not copied with this utility. RESOLUTION ========== To resolve the problem: 1. Locate the file Win32k.sys on the Windows NT 4.0 compact disc, and copy it to the System32 directory. NOTE: The file might be compressed as Win32k.sy_. Use Expand.exe to uncompress the file. You must then modify the %systemroot%\repair\setup.log file to modify the CRC value of win32k.sys to equal 13e42a - this value is for the multi-processor version and is used when installing future service packs or repairing the system files. NOTE: If the customer already has a Service Pack loaded on the system he should point to the Service pack directory when the utility asks him for a path for the replacement files. 2. Modify the Resource Kit Uptomp.inf file and add the Win32k.sys to the list of files as follows: hal.dll = 1, 2, hal.dll ntoskrnl.exe = 0, 2, ntkrnlmp.exe ntdll.dll = 0, 2, ntdll.dll kernel32.dll = 0, 2, kernel32.dll winsrv.dll = 0, 2, winsrv.dll win32k.sys = 0, 2, win32k.sys Additional query words: prodnt uptomp.exe processor multi ====================================================================== Keywords : kbenv kbhw kbsetup kbHardware Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : :4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.