DOCUMENT:Q142658 13-JUN-2001 [crossnet] TITLE :Internet Information Server Runs Out of Memory PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER:winnt:1.0,4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 1.0 - the operating system: Microsoft Windows NT 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The Internet Information Server fails to deallocate memory when an ISAPI application returns with HSE_STATUS_SUCCESS_AND_KEEP_CONN and later with HSE_STATUS_SUCCESS when the client is done. CAUSE ===== The client connection object is not freed up because the ref. count is not becoming zero. The object ref. count is not decremented appropriately when the ISAPI returns with HSE_STATUS_SUCCESS. WORKAROUND ========== Obtain the fix mentioned below or wait for the next Service Pack. STATUS ====== Microsoft has confirmed this to be a problem Internet Information Server version 1.0. This problem was corrected in the latest Windows NT 4.0 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base: SERVPACK Additional query words: prodnt ====================================================================== Keywords : Technology : kbiisSearch kbOSWinSearch kbOSWinNT400 kbiis100 kbOSWinNTSearch Version : winnt:1.0,4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.