DOCUMENT:Q142614 01-MAY-1999 [iis] TITLE :Internet Information Server SMTP Gateway Troubleshooting PRODUCT :Internet Information Server PROD/VER:1.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 1.0 ------------------------------------------------------------------------------- SUMMARY ======= Microsoft Internet Information Server SMTP connectivity can be tested with the TELNET utility. MORE INFORMATION ================ For additional information on how to test the TCP layer of the connection, please see the following article in the Microsoft Knowledge Base: Q115492 : SMTP: Troubleshooting the TCP/IP Layer of the Mail Gateway Use the TELNET command with a "25" after the host ID or IP address to specify the mail socket. Run the TELNET command from the gateway PC to the host, and from the host to the gateway PC. For example: TELNET tcpiphost.company.com 25 TELNET msmailgwy.company.com 25 NOTE: You cannot run the second command unless the gateway is running. If these commands are successful, you will receive the response "220...." from the destination host. Successful completion means the TCP layer is working. Type QUIT to end the test. Additional query words: prodiis1 ====================================================================== Keywords : kbnetwork Technology : kbiisSearch kbiis100 Version : 1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.