DOCUMENT:Q142269 19-FEB-2002 [winnt] TITLE :Garbled Graphics Output on Shared PostScript Printer PRODUCT :Microsoft Windows NT PROD/VER::3.11,3.5,3.51,4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you send a graphics print job to a shared postscript printer on a Windows NT Server from a Windows for Workgroups 3.11 computer using the IPX/SPX compatible transport protocol (NWLink), the first page of the output is garbled. CAUSE ===== This problem occurs when the Windows for Workgroups 3.11 computer sends the print job to the Windows NT Server using direct hosting over IPX. Direct hosting allows the Server Message Block (SMB) file sharing protocol to be used over a connectionless datagram transport such as IPX. This bypasses the NetBIOS layer and sends the data in blocks, which are re- assembled at the server. These blocks are not re-assembled correctly. WORKAROUND ========== To work around this problem, use another protocol such as TCP/IP or NetBEUI on both the Windows for Workgroups 3.11 computer and Windows NT Server. Make sure you disable the binding of Server and NWLink on the Windows NT Server. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodnt 3.50 3.51 directhosting ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search kbAudDeveloper kbWFWSearch kbWFW311 Version : :3.11,3.5,3.51,4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.