DOCUMENT:Q141119 08-AUG-2001 [winnt] TITLE :PRB: SMC8432BT-E Fails GetBackUpList Request PRODUCT :Microsoft Windows NT PROD/VER:3.50 3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== Browsing is very slow when using the SMC8432BT-E network card with NWlink. The SMC8432BT-E network card is a different card from the SMC8432BT card supported on the HCL. The SMC8432-E requires a different driver that does not respond to the GetBackUpList request. As a result of the GetBackUpList request failing, an election is force each time a browse list is requested. Transport protocols TCP/IP and Netbeui do not display this problem. RESOLUTION ========== Use the SMC8432BT card, another NIC or use the SMC8432BT-E in a computer which is not a browser. MORE INFORMATION ================ The SMC8432BT-E card is physically different, the most obvious difference is the EPROM socket located on the card. This socket provides re-boot support for diskless workstations. SMC has not clearly marked this card as a different card from the SMC8432BT. However, a loose leaf sheet added to the orginal SMC8432BT manual is included. Additional query words: prodnt ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : 3.50 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.