DOCUMENT:Q140927 27-JUL-2001 [sms] TITLE :L2GETNET Causes Access Violation Error on Windows 95 Clients PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0,1.1 OPER/SYS: KEYWORDS:kbnetwork kbInventory smsinv smsgeneral kbArtTypeINF ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== L2GETNET causes an access violation or sharing violation error on Windows 95 clients. CAUSE ===== L2GETNET.EXE determines the IP address of a Windows 95 client by calling WINIPCFG.EXE in batch mode and redirects the output to a temporary file (IPCONFIG.SMS). This file is then scanned for IP parameters like IP Address, Subnet Mask and Default Gateway. On some computers, especially slower ones, an access violation might occur, as it is possible that WINIPCFG.EXE hasn't finished storing data in IPCONFIG.SMS. So while WINIPCFG.EXE is in progress of writing it's data, L2GETNET.EXE attempts to read the file which results in the error. RESOLUTION ========== Microsoft has modified the files, L2GETNET.EXE, WINIP95.EXE, and GETTCPIP.EXE, to correct this problem. INVDOS.EXE and START.EXE are also included with the fix. To apply the fix: 1. Copy L2GETNET.EXE, INVDOS.EXE and GETTCPIP.EXE to the \SITE.SRV\MAINCFG.BOX\CLIENT.SRC\X86.BIN directory. From there it is distributed to all logon servers. 2. Copy START.EXE and WINIP95.EXE to the client's \ms\sms\bin directory. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Product Support Services for more information. This problem has been corrected in Systems Management Server version 1.2. Additional query words: prodsms sms TCP/IP ====================================================================== Keywords : kbnetwork kbInventory smsinv smsgeneral kbArtTypeINF Technology : kbSMSSearch kbSMS100 kbSMS110 Version : winnt:1.0,1.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.