DOCUMENT:Q140475 07-SEP-2001 [winnt] TITLE :PRB: Unable to Print to LPT1: Under Windows NT on Motorola PRODUCT :Microsoft Windows NT PROD/VER:3.51 4.0 OPER/SYS: KEYWORDS:kb3rdparty kbprint kbPrinting ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.51, 4.0 - Microsoft Windows NT Server versions 3.51, 4.0 ------------------------------------------------------------------------------- SUMMARY ======= Under Windows NT on some early models of the Motorola PowerPC, printing to the built-in LPT1: port does not work properly. An early manufacturing run of the Motorola PowerPC machines had a defect on the system board that affected the built-in LPT port. Printing to network printers is not affected. RESOLUTION ========== Contact Motorola costumer support at (800) 551-1017 for additional information. MORE INFORMATION ================ The system board problem is on revision 01-W3107F02G. It is the G revision at the end that is the problem. Use system diagnostics to determine the revision number of your board. The symptoms of this problem appear differently. On advanced language laser printers, such as PostScript and PCL, the data light will turn on and the printer will appear to be busy, but nothing ever prints. On dot matrix printers, the printout shows random ASCII characters. ====================================================================== Keywords : kb3rdparty kbprint kbPrinting Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search Version : 3.51 4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.