DOCUMENT:Q140391 08-AUG-2001 [winnt] TITLE :NT3.51 SP2 Driver Conflict w/ Diamond Viper PCI and Video Spigot PRODUCT :Microsoft Windows NT PROD/VER::3.51 SP2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.51 SP2 - Microsoft Windows NT Server version 3.51 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== An application error "VidCap caused an exception in the Win 16 subsystem" occurs when using the Diamond Viper SE PCI video card with Creative Lab's Video Spigot. CAUSE ===== A conflict exists between the Viper video driver and the Spigot capture driver. WORKAROUND ========== Use VGA mode or remove Service Pack 2. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51 Service Pack 2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: prodnt 3.51 ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTSsearch kbWinNTS351sp2 kbWinNTW351SP2 Version : :3.51 SP2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.