DOCUMENT:Q140152 30-JUL-2001 [sms] TITLE :Client Setup Fails to Find Windows If WINDIR is Incorrect PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0,1.1,1.2 OPER/SYS: KEYWORDS:kbnetwork kbPCM smspcm ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1, 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run SMSLS.BAT or RUNSMS.BAT, Systems Management Server Client Setup is unable to find the Windows directory if the WINDIR environment variable is set to "\WINDOWS" instead of "C:\WINDOWS". CAUSE ===== SMS uses multiple techniques to find the Windows directory. The first is to look at the WINDIR environment variable. If that does not work, it is supposed to follow the path looking for WIN.COM. However, if WINDIR does not point to the Windows directory, the second approach is not used. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.0, 1.1 and 1.2. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available. Additional query words: pcmwin pcmwin32 prodsms sms ====================================================================== Keywords : kbnetwork kbPCM smspcm Technology : kbSMSSearch kbSMS100 kbSMS110 kbSMS120 Version : winnt:1.0,1.1,1.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.