DOCUMENT:Q139787 13-JUN-2001 [sna] TITLE :RECEIVE_ALLOCATE Fails With F011 on Windows 95 Clients PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 2.11, on platform(s): - the operating system: Microsoft Windows NT ------------------------------------------------------------------------------- SYMPTOMS ======== The following errors were observed on the SNA Server Windows 95 client software by a 32-bit Windows APPC application after it is autostarted and then issues a RECEIVE_ALLOCATE as a operator started transaction program. The RECEIVE_ALLOCATE may fail with the following error: primary_rc = 0xF011 (unexpected DOS error) secondary_rc = 0x000002a2 (internal error, unable to add entry to internal SNA client service table) Also, when you stop the APPC application, the following error may also occur on the Windows 95 client: Page fault in snakrnl.dll CAUSE ===== This is caused due to an internal error in the SNA Server Windows 95 client software. RESOLUTION ========== This problem is fixed in an update to the SNA Server Windows 95 client software. Microsoft has updated the following files to correct this problem: \SYSTEM\DMODAPPC.DLL \SYSTEM\SNAKRNL.DLL \SYSTEM\SNADMOD.DLL \SNABASE.EXE STATUS ====== Microsoft has confirmed this to be a problem in SNA Server for Windows NT. This problem was corrected in the latest SNA Server for Windows NT, 2.11 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsna 2.11 ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch Version : WINDOWS:2.11 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.