DOCUMENT:Q139674 13-JUN-2001 [sna] TITLE :Enhanced Error Description for Message 631 PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.0,2.1,2.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.0, 2.1, 2.11, on platform(s): - the operating system: Microsoft Windows NT ------------------------------------------------------------------------------- SYMPTOMS ======== SNA Server may log the following error if an internal client-server communication error is detected: Message 631 Invalid message received across the LAN EXPLANATION: This is an internal error. ACTION: Contact support services at your site. This message, however, does not indicate the underlying cause of the error. CAUSE ===== Message 631 is logged by SNA Server if any of the following error conditions is detected in a message sent by another SNA Server component: - The mhtype is invalid. - The message ID is invalid. - The sequence number is wrong. The mhtype, message ID, and sequence number are included in all messages passed between SNA Server components (for example, between SNA Server and a 3270 or APPC application, between SNA Server and a link service, and between SnaBase and an SNA client). RESOLUTION ========== Microsoft has updated the following files to correct this problem: SNAEVENT.DLL SNALM.DLL SNAIP.DLL SNANW.DLL SNANB.DLL SNABV.DLL SNAAT.DLL With this fix applied, Message 631 now logs the following information: - The reason for logging the event. - Message header information. - Expected sequence number. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server for Windows NT. This problem was corrected in the latest SNA Server for Windows NT, 2.11 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsna 2.00 2.10 2.11 ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch Version : WINDOWS:2.0,2.1,2.11 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.