DOCUMENT:Q139649 07-SEP-2001 [winnt] TITLE :Windows NT Service Can't Connect to Network Printer on 3.51 PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.51 OPER/SYS: KEYWORDS:kbnetwork kbprint kbPrinting ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.51 - Microsoft Windows NT Server version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== If a Windows NT service attempts to connect to a network printer resource while running on Windows NT 3.51, the connection attempt fails. If the service attempts to call CreateDC on the "winspool" driver, the call fails with rc=126 (specified module could not be found). The actual error observed by the user will vary depending on how the service handles this error condition. This problem occurs with any Windows NT service which attempts to connect to a network print resource, including the NetSoft NS/Print Server for Windows NT. CAUSE ===== If the printer is remote, the spooler passes an invalid parameter causing the service's CreateDC call to fail. WORKAROUND ========== The service can still connect to any local printer resources. So, to workaround the problem, the administrator must create local printers using the Print Manager. RESOLUTION ========== This problem has been corrected in the latest Service Pack for Windows NT version 3.51. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt prodsna ====================================================================== Keywords : kbnetwork kbprint kbPrinting Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search Version : winnt:3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.