DOCUMENT:Q139409 08-AUG-2001 [winnt] TITLE :SFM Causes STOP 0xA on Multi-Processor DEC Alpha Computers PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.51 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.51 - Microsoft Windows NT Server version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== After you configure Services for Macintosh on a DEC Alpha multi-processor computer and reboot, the computer stops with the following error: STOP 0x0000002E. After you configure Services for Macintosh on a DEC Alpha single-processor computer and reboot, Services for Macintosh fails to start, but your computer continues to boot. CAUSE ===== You have a network adapter driver supporting loopback installed and the ATalk protocol driver incorrectly handles loopback AARP packets. The following are examples of the network drivers supporting loopback packets: DE422 DE200 DE201 Microsoft Loopback driver WORKAROUND ========== To work around this problem: 1. Remove the network adapter and restart the computer. This causes AppleTalk to fail loading, however, Windows NT starts properly. 2. Log on and install the updated SFMATALK.SYS driver. 3. Shut down Windows NT and turn your computer off. 4. Reinstall the network adapter and reboot. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51. A fix to this problem is in development, but has not been regression-tested and may be destabilizing in production environments. Microsoft does not recommend implementing this fix at this time. Contact Microsoft Product Support Services for more information on the availability of this fix. Additional query words: prodnt SFMATALK.SYS fail failed ntmp ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search Version : winnt:3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.