DOCUMENT:Q138926  07-SEP-2001  [winnt]
TITLE   :Print Jobs Not Clearing for Compaq Pagemarq Printers
PRODUCT :Microsoft Windows NT
PROD/VER:3.51 4.0
OPER/SYS:
KEYWORDS:kb3rdparty kbprint kbPrinting

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The information in this article applies to:

 - Microsoft Windows NT Workstation versions 3.51, 4.0 
 - Microsoft Windows NT Server versions 3.51, 4.0 
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SYMPTOMS
========

When you print to a Windows NT 3.51 server connected to a Compaq Pagemarq 15 or
Pagemarq 20 network laser printer, print jobs are not deleted from the print
queue.

RESOLUTION
==========

Check the firmware revision of your printer. Your Pagemarq printer should have a
firmware revision of 1.13 or later. To obtain the latest firmware contact Compaq
Technical Support at (800) 652-6672.


The products included here are manufactured by Compaq Computer Corp., a vendor
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: prodnt PageMark

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Keywords          : kb3rdparty kbprint kbPrinting 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search
Version           : 3.51 4.0

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