DOCUMENT:Q138862 13-JUN-2001 [sna] TITLE :SNA Server 3270 Emulator Session Drops With Event ID 21 PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.0,2.1,2.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.0, 2.1, 2.11, on platform(s): - the operating system: Microsoft Windows NT ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the SNA Server 3270 emulator connected to a host application, the 3270 emulator session may reset and Event 21 appears in the application event log in Event Viewer. This is explained as: (1123) Negative Response Sent on Connection (SENSE=081B0000). NOTE: The 081B0000 sense code explains: "Receiver in transmit mode: A race condition exists: a normal-fow request was received while the half-duplex contention state was not receive, or while resources (such as buffers) necessary for handling normal-flow data were unavailable." CAUSE ===== When the 3270 emulator receives an SNA Status Control (BID) request from the host after you start typing, the 3270 applet accepts the BID. However, the 3270 emulator may later reject the data from the host in the following RU with the Begin Bracket Indicator (BBI) flag set. This causes the host to drop the session. RESOLUTION ========== To correct this problem, apply the fix mentioned below. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server for Windows NT. This problem was corrected in the latest SNA Server for Windows NT, 2.11 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsna 2.00 2.10 2.11 win3270 ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch Version : WINDOWS:2.0,2.1,2.11 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.