DOCUMENT:Q138854 08-AUG-2001 [winnt] TITLE :Connecting Using NBT.SYS Causes Windows NT Session to Hang PRODUCT :Microsoft Windows NT PROD/VER::3.51 SP2,4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.51 SP2, 4.0 - Microsoft Windows NT Server versions 3.51 SP2, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== On your computer running Windows NT version 3.51 with Service Pack 2 installed, when you connect to a NetBIOS-based computer using TCP/IP, the session or application hangs. For example, this symptom occurs if you connect to a Hewlett Packard computer running Hewlett Packard LAN Manager/X (LM/X). This problem only affects the session and not any other network or system activity. CAUSE ===== The file NETBT.SYS incorrectly handles retarget responses. When connecting to another system using NetBIOS over TCP/IP, Windows NT sends a NBT session request. Any system that responds with an NBT retarget response causes the session setup request to never complete, thereby hanging the session. RESOLUTION ========== This problem has been corrected in the latest Service Pack for Windows NT version 3.51. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt 3.51 NETBT.SYS ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351sp2 kbWinNTW351SP2 Version : :3.51 SP2,4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.