DOCUMENT:Q138611 13-JUN-2001 [sna] TITLE :Stopping SNA Server Causes Application Exception in SNALINK.EXE PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 2.11, on platform(s): - the operating system: Microsoft Windows NT ------------------------------------------------------------------------------- SYMPTOMS ======== An application exception (trap) occurs in the SNA Server 802.2 Link Service when you stop SNA Server version 2.11. If DRWTSN32.EXE is configured as the default debugger, the DRWTSN32.LOG includes an exception similar to the following: Application exception occurred: App: snalink.DBG (pid=169) When: 08/2/1995 @ 1:54:25.364 Exception number: c0000005 (access violation) In addition, SNA Server logs Event 624 in the Windows NT Event Viewer Application Log when this trap occurs. The following is a detailed description of the Event 624 that is logged when the exception occurs: Creating dump file C:\SNA\TRACES\SNADUMP.LOG for SNALINK.EXE EXPLANATION: A process (SNALINK.EXE) ended abnormally due to a protection violation or similar condition and a dump file SNADUMP.LOG has been created that contains information about the state of the process at the time of the exception. Register information is contained in your Windows NT root directory in the file DRWTSN32.LOG. CAUSE ===== The application exception is caused when the 802.2 Link Service tries to access a pointer to a LCB after it has previously been freed. RESOLUTION ========== Microsoft has updated the follwing files to correct this problem: \SYSTEM\SNADLC.DLL \SYSTEM\HWSETUP\SNACLASP.INF STATUS ====== Microsoft has confirmed this to be a problem in SNA Server for Windows NT. This problem was corrected in the latest SNA Server for Windows NT, 2.11 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K KBCategory: kbnetwork kbbug2.11 KBSubcategory: ntnetserv Additional query words: prodsna 2.11 trap admin net stop snaservr.exe ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch Version : WINDOWS:2.11 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.