DOCUMENT:Q138115 08-AUG-2001 [winnt] TITLE :Error 1811 Occurs Running JETPACK.EXE PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.5,3.51,4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run the JETPACK utility to compact a Windows Internet Name Service (WINS) or DHCP database, the following error message appears: Jetpack failed with error = -1811 CAUSE ===== Error 1811 is a JETPACK error which means "File not Found." This problem occurs if you run JETPACK.EXE from a directory other than the WINS or DHCP directory. This error will occur even if the correct directory path for the WINS/DHCP database file is given. This is because JETPACK.EXE expects the SYSTEM.MDB file to be present in the current directory. WORKAROUND ========== To work around this problem, do one of the following: - Run JETPACK.EXE from the WINS or DHCP directory. -or- - Copy the WINS/DHCP database file, SYSTEM.MDB to the current directory and run JETPACK giving the full path of the WINS/DHCP database file. NOTE: Windows NT 4.0 does not use the System.mdb file, so it is not necessary to copy this file in Windows NT 4.0. -or- - Rename the J50.LOG file to another name and rerun jetpack. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT Server versions 3.5, 3.51, and 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodnt dhcp wins ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : winnt:3.5,3.51,4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.