DOCUMENT:Q137305 31-JUL-2001 [sms] TITLE :SMS Remote Control: Unavailable Controls Have Blue Backgrounds PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.1 OPER/SYS: KEYWORDS:kbnetwork kbtshoot kbui smsremtshoot kbRemoteProg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== Unavailable controls on a Windows 95 client appear with a dark blue background in Quick Windows Viewer during a Windows 95 remote control session. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. This problem has been corrected in Systems Management Server version 1.2. Additional query words: prodsms sms win95 helpdesk grayed out ====================================================================== Keywords : kbnetwork kbtshoot kbui smsremtshoot kbRemoteProg Technology : kbSMSSearch kbSMS110 Version : winnt:1.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.