DOCUMENT:Q137148 08-AUG-2001 [winnt] TITLE :STOP 0x0000001E or System Hangs When Mirroring Seagate ST32550 PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you perform mirroring on a FAT or NTFS system partition on a Seagate ST32550N (Firmware Revision 14) hard disk connected to a DPT 2022 or 2122 SCSI controller (Firmware Revision 06B0 BIOS 2.D7), the following STOP error message appears in Windows NT 3.5: STOP: 0x0000001E KMODE_EXCEPTION_NOT_HANDLED When you perform the same procedure above in Windows NT 3.51, the Windows NT stops responding (hangs). CAUSE ===== This problem occurs when Revision 14 of the Seagate hard-disk firmware is used. RESOLUTION ========== Upgrade the firmware of the Seagate 32550N hard disk to Revision ASA2 16. Additional query words: prodnt drive hdd adapter trap 0x1e 0x01e ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT351search kbWinNT350search kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.