DOCUMENT:Q136445 13-FEB-2002 [winnt] TITLE :Error Using SyQuest 5110 88MB-C Removable Drive In Windows NT PRODUCT :Microsoft Windows NT PROD/VER::3.5,3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Windows NT with a 44 megabyte (MB) cartridge in the SyQuest 5110 88MB-C drive, the following error message appears: The drive is not ready for use; It's door may be open. Please check drive \device\harddiskx\partition0 and make sure that a disk is inserted and that the drive door is closed. where x is the SCSI hard disk number. The following system event appears in Event Viewer: Event ID: 5 Source: Scsidisk Type: Error Description: The device, \device\hardiskx\partition0 is not ready for access yet. where x is the SCSI hard disk number. In addition, File Manager displays a ghosted drive letter that does not exist. NOTE: The SyQuest 5110 88MB-C drive can perform both read and write requests to the 44 MB media. This drive model is not listed in the Windows NT Hardware Compatibility List (HCL). WORKAROUND ========== To work around this problem, insert the cartridge after you log on to Windows NT. For more information, contact Syquest Technical Support at (510) 226-4000. The 5110 88MB-C is manufactured by SyQuest, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : :3.5,3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.