DOCUMENT:Q136199 08-AUG-2001 [winnt] TITLE :NetWare Programs Fail to Run and Display Error Messages PRODUCT :Microsoft Windows NT PROD/VER:3.1 3.5 3.51 4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 - Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== On your computer running Windows NT, when you try to run a NetWare program using Client Services for NetWare (CSNW) or Gateway Services for NetWare (GSNW), your NetWare program fails and displays an error message. The following are examples of common NetWare programs that fail to run and the resulting error messages that appear: SLIST.EXE: Error reading server names (-30719) VOLINFO.EXE, SYSCON.EXE, PCONSOLE.EXE, SESSION.EXE: You are not logged into file server. You must be logged in to use this utility. FCONSOLE.EXE: File server is running advanced NetWare version 0.00.0. This utility requires advanced NetWare version 2.10.0 or greater CHKVOL.EXE: The specific volume not found MAP or CAPTURE: Warning: Unexpected error 4, error code 8801 -or- Error: unexpected error 0x89ff during CAUSE ===== Your network redirector is not loaded. RESOLUTION ========== To solve this problem, load the network redirector before you run the Netware program. The redirector is automatically installed when you install GSNW or CSNW, but is not automatically loaded into memory. To load the network redirector automatically through your AUTOEXEC.NT file, which is in the %SystemRoot%\SYSTEM32 directory, follow the example of this AUTOEXEC.NT file: @echo off break on REM AUTOEXEC.BAT is not used to initialize the MS-DOS environment. REM AUTOEXEC.NT is used to initialize the MS-DOS environment unless a REM different startup file is specified in an application's PIF. REM Install CD ROM extensions lh %SystemRoot%\system32\mscdexnt.exe REM Install network redirector (load before dosx.exe) lh %SystemRoot%\system32\redir REM Install DPMI support lh %SystemRoot%\system32\dosx REM Install network redirector lh %SystemRoot%\system32\nw16 lh %SystemRoot%\system32\vwipxspx Additional query words: prodnt syscon pconsole filer ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTW310 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS351search kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search Version : 3.1 3.5 3.51 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.