DOCUMENT:Q135084 25-JUL-2001 [sms] TITLE :SMS Software Inventory Fails to Find Office 95 or Word 95 PRODUCT :Microsoft Systems Management Server PROD/VER:WINDOWS:7.0; Win95:7.0; winnt:1.0,1.1,1.2 OPER/SYS: KEYWORDS:kbinterop kbInventory smsinv ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1, 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== Software inventory does not find Microsoft Office version 7.0 or Microsoft Word version 7.0 installations when you use the .PDF file included on the CD-ROM. CAUSE ===== Software inventory does not find Microsoft Office installation because the TIME setting in the OFF95STD.PDF file does not match the "STF_TIME" = "0" setting in the OFF95STD.INF file. Software inventory does not find Microsoft Word installation because the WRD95.PDF file on the Word for Windows 95 CD-ROM contains FILE = WORD.EXE instead of FILE = WINWORD.EXE. RESOLUTION ========== To correct this problem for Microsoft Office: 1. Use a text editor such as Notepad to edit the OFF95STD.PDF text file. 2. Change TIME=12, 00 to TIME=00, 00. To correct this problem for Microsoft Word: 1. Use a text editor such as Notepad to edit the WRD95.PDF text file. 2. Change FILE = WORD.EXE to FILE = WINWORD.EXE. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Office for Windows 95, version 7.0 and Microsoft Word for Windows 95, version 7.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodsms sms off7 standard word95 word7 ====================================================================== Keywords : kbinterop kbInventory smsinv Technology : kbSMSSearch kbSMS100 kbSMS110 kbSMS120 Version : WINDOWS:7.0; Win95:7.0; winnt:1.0,1.1,1.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.