DOCUMENT:Q135061 08-AUG-2001 [winnt] TITLE :Regeneration of a Stripe Set With Parity Disk Fails PRODUCT :Microsoft Windows NT PROD/VER:3.5 3.51 4.0 OPER/SYS: KEYWORDS:kbenv ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to regenerate an orphaned drive (stripe set with parity), the following error message appears: The drive cannot be locked for exclusive use. Please check to see if some applications are currently accessing the drive. If so, close them and try again. CAUSE ===== This problem occurs if Disk Administrator is not allowed exclusive access to the stripe set volume. This is usually caused by having an open file on the volume you are trying to regenerate. A file is open when: - A paging file is located on the volume. - An application that was started from the volume is still running. - An application that is running has loaded a .DLL file from the volume. - An application has a file open on the volume. - An application's current directory is on the volume. RESOLUTION ========== To correct this problem: If the error continues to appear after you have stopped all applications and services that could be accessing the volume: 1. Remove the Page File. If there is a page file on the volume, define a page file of sufficient size on another volume and reboot the computer. 2. If you were running Microsoft Mail and or Schedule+, start Mail and choose Exit and Sign Out from the file menu. Microsoft Mail and or Schedule+ have hidden processes that run in the background. 3. If you run a Systems Management Server client, close the two hidden Systems Management Server processes: APPCTL32 and PCMWIN32. Use KILL.EXE from the PSSTOOLS directory on the Systems Management Server CD, or Process Viewer from the Windows NT Resource Kit to terminate the processes. 4. If you log on to the machine with any logon script containing any Systems Management Server batch file, then remove the batch file from the logon script and log on again before starting the regeneration. 5. To make the volume inaccessible to any processes and to ensure disk administrator can lock the volume, go into Disk Administrator, select Tools, Assign Drive Letter, click the "Do not assign a drive letter" radio button, click OK, select Partition from the menu and then select Commit Changes Now, exit Disk Administrator, reboot the system and then try to regenerate the stripe set with parity. Additional query words: prodnt 3.5 4.0 ft ====================================================================== Keywords : kbenv Technology : kbWinNTsearch kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : 3.5 3.51 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.