DOCUMENT:Q135008 18-MAY-2001 [sms] TITLE :SMS NetMon Counters for Network Segment Object Show Wrong Info PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0,1.1,3.5 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== With the Network Monitor Agent installed, you can gather performance data using Performance Monitor, which has the following counters, on the network segment object: - Percent Multicast Frames - Percent Network Utilization - Broadcast Frames Received/second - Multicast Frames Received/second - Total Bytes Received/Second - Total Frames Received/Second However, if you are running Network Monitor version 1.1 (included in Systems Management Server 1.1) on Windows NT versions 3.1 or 3.5, the information shown in these counters may be incorrect. CAUSE ===== Network Monitor 1.1 uses counters types that are only correct for Windows NT version 3.51. WORKAROUND ========== To work around this problem, remove the Network Monitor 1.1 Agent and re- install the Network Monitor 1.0 Agent. Additional query words: prodsms sms hound BH ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTSsearch kbWinNTAdvSerSearch kbSMSSearch kbPocketIE110 kbSSafe310UNIX kbMailPCN350 kbMPTMathopolis Version : winnt:1.0,1.1,3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.