DOCUMENT:Q134991 18-DEC-1999 [sms] TITLE :Unable to Run Windows NT Administrative Tools in SMS Admin UI PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.1,1.2 OPER/SYS: KEYWORDS:kbinterop ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.1, 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run one of the Windows NT Administrative Tools, such as Server Manager or User Manager for Domains, from the Systems Management Server Admin user interface under Windows NT Workstation version 3.5 or 3.51, the following error message appears: Unable to start the . SMS either cannot connect to the remote machine or the is not in your path. CAUSE ===== This problem occurs when the Server Manager and User Manager for Domains executable files do not exist on the computer running Windows NT Workstation. WORKAROUND ========== To work around this problem, install the Windows NT 3.5 Resource Kit. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server versions 1.1 and 1.2. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available. Additional query words: prodsms sms ====================================================================== Keywords : kbinterop Technology : kbSMSSearch kbSMS110 kbSMS120 Version : winnt:1.1,1.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.