DOCUMENT:Q134961 18-JUL-2002 [sms] TITLE :Network Monitor Hangs Windows for Workgroups 3.11 PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0 OPER/SYS: KEYWORDS:kbnetwork smsnetmon kbNetworkMon ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start a capture in Network Monitor on computer running Windows for Workgroups that has a Compaq Netflex2 Token Ring card installed, the system stops responding (hangs) if Microsoft TCP/IP-32 is one of your installed protocols. If NetBEUI or NWBlink are installed without Microsoft TCP/IP-32, starting a capture may work once, but if you stop and start the capture a second time, an error message appears stating that the network driver does not support promiscuous mode. WORKAROUND ========== Use another Token Ring card supported by Network Monitor. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as is becomes available. Additional query words: netmon prodsms sms network interface NIC nw blink ====================================================================== Keywords : kbnetwork smsnetmon kbNetworkMon Technology : kbSMSSearch kbSMS100 Version : winnt:1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.