DOCUMENT:Q134906 13-JUN-2001 [sna] TITLE :Changing Domains in SNA Admin Gives Wrong Status Information PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.1,2.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.1, 2.11, on platform(s): - the operating system: Microsoft Windows NT ------------------------------------------------------------------------------- SYMPTOMS ======== The SNA Server Admin program allows an administrator to manage an entire domain (or subdomain) of SNA Servers. The administrator can switch focus to a different domain using the File / Select Domain option. If there are connections of the same name configured within two different SNA Server domains (or subdomains), SNA Admin may not display the correct connection and LU status information when focusing on another domain. CAUSE ===== The SNA Server Admin program caches status information on a connection in order to optimize performance. However, if the administrator switches to another domain which happens to have a connection configured with the same name as a connection in the previous domain, SNA Admin does not properly retrieve the updated status information from the new server, causing the connection and LU status information to be incorrect. RESOLUTION ========== Microsoft has updated the file SNAADMIN.EXE to correct this problem. To work around this problem, the SNA Server 2.11 Admin must be stopped and restarted. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server for Windows NT. This problem was corrected in the latest SNA Server for Windows NT, 2.11 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsna 2.10 2.11 admin hotfix ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch Version : WINDOWS:2.1,2.11 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.