DOCUMENT:Q134652 16-OCT-1999 [crossnet] TITLE :GP Fault Or System Hang Using Windows NT Server Tools PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER:WINDOWS:3.1; winnt:3.0; :2.2c OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Network Client for MS-DOS version 3.0 - Microsoft LAN Manager, version 2.2c - Microsoft Windows 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Windows NT Server Tools User Manager for Domains or Print Manager for Domains under Windows 3.1 with Network Client 3.0 for MS-DOS or LAN Manager 2.2c, a General Protection (GP) fault occurs or the computer stops responding (hangs). CAUSE ===== The MS-DOS-based client network operating systems (Network Client for MS-DOS and LAN Manager for MS-DOS), use basic redirectors that do not support named pipes. RESOLUTION ========== To correct this problem: - Configure Network Client for MS-DOS or LAN Manager for MS-DOS to use the full redirector. -or- - Use Windows for Workgroups 3.11. Additional query words: prodnt 3.11 3.10 2.20 wfw wfwg win31 lanman error message appears gpf ====================================================================== Keywords : Technology : kbAudDeveloper kbWin3xSearch kbZNotKeyword kbLanManSearch kbZNotKeyword3 kbNetworkClientSearch kbWin310 kbLanMan220c kbNetworkClient300DOS Version : WINDOWS:3.1; winnt:3.0; :2.2c ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.