DOCUMENT:Q132902 31-JUL-2001 [sms] TITLE :SMS Primary Site Configuration Menu May Re-appear During Setup PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0,1.1,1.2 OPER/SYS: KEYWORDS:kbnetwork kbInventory kbSCMan smsinv smssiteconfigman ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1, 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install or upgrade a Systems Management Server Primary Site, the Primary Site Configuration dialog screen reappears. CAUSE ===== This problem occurs when an installation error is detected during the installation phase, a component fails to install, or the component fails to start correctly. RESOLUTION ========== If the Primary Site configuration dialog screen reappears due to a component failure during installation, investigate the source of the failure. The SMSSETUP.LOG file in the root of the Systems Management Server Site Server C drive is useful for finding installation/upgrade failure points. Under no circumstances should the Systems Management Server share name comments be changed from those created by Systems Management Server. MORE INFORMATION ================ When the Primary Site Configuration dialog screen reappears, it still contains the information you entered earlier in the installation process (such as Site Code, Site Name, Site Server, and Site Server Domain). If you change the Site Code when the second dialog screen is displayed, Systems Management Server Executive, Inventory Agent, and Package command Manager services do not install successfully. The Systems Management Server installation program is dependent upon the share comments created for shares SMS_SITE, SMS_SHR, etc. Additional query words: config prodsms sms ====================================================================== Keywords : kbnetwork kbInventory kbSCMan smsinv smssiteconfigman Technology : kbSMSSearch kbSMS100 kbSMS110 kbSMS120 Version : winnt:1.0,1.1,1.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.