DOCUMENT:Q132709 08-AUG-2001 [winnt] TITLE :Sybase SQLServer May Fail With NWLink and Window NT 3.5 SP2 PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you configure Sybase SQLServer with Master Listeners to include the IPX/SPX Compatible Transport (NWLink) and install Windows NT 3.5 Service Pack 2 (SP2), one or all of the following error messages appear when you attempt to start Sybase SQLServer services: Stop: Could not start the Sybase SQLServer_COMPUTERNAME service on \\COMPUTERNAME. -or- Error 1067: The process terminated unexpectedly. -or- Stop: Could not start the Sybase MONServer_COMPUTERNAME_MS service on \\COMPUTERNAME. -or- Error 1067: The process terminated unexpectedly. -or- Stop: Could not start the Sybase BCKServer_COMPUTERNAME_BS service on \\COMPUTERNAME. -or- Error 1067: The process terminated unexpectedly. RESOLUTION ========== To correct this problem, do one of the following: - Restore NTDLL.DLL from the original Windows NT 3.5 compact disc (CD) or floppy disks to the %SYSTEMROOT%\SYSTEM32 directory. -or- - Upgrade to Windows NT 3.51. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT 3.5 Service Pack 2. This problem was corrected in Windows NT version 3.51. SQLServer is manufactured by Sybase, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: prodnt sql server local system ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.