DOCUMENT:Q130374 08-AUG-2001 [winnt] TITLE :Incorrect System BIOS Information in Windows NT Diag. Report PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you save or print a Windows NT Diagnostics (WINMSD.EXE) report that includes Hardware information, there may be two or more lines for System BIOS Version. The first line usually contains correct information, however the rest of the System BIOS Version lines have erroneous information. For example: Microsoft Diagnostics Report For ---------------------------------------------------------------------- Hardware Report ---------------------------------------------------------------------- System BIOS Date: 12/15/94 System BIOS Version: 80486 ROM BIOS PLUS Version 1.00 A10 System BIOS Version: 0 A?? System BIOS Version: ? ? ? System BIOS Version: 2 System BIOS Version: System BIOS Version: 6 Video BIOS Date: 94/12/15 Video BIOS Version: OEM ID: 0 CPU Type: Intel Pentium Number of CPUs: 1 Page Size: 4 KB (4,096) Minimum Application Address: 0x00010000 Maximum Application Address: 0x7FFEFFFF Current Video Resolution: 800 x 600 x 65,536 Stepping of Processor 0: x86 Family 5 Model 2 Stepping 4 Note: - This problem occurs three to four times in every ten tries. - The corruption usually looks different every time. - This problem also occurs when you save or print Report All. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodnt msd 3 4 10 ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.