DOCUMENT:Q130290 13-JUN-2001 [sna] TITLE :DCA Irma for Macintosh Client Does Not Understand Master Domain PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.1,2.11,3.0,3.0 SP1,3.0 SP2,3.0 SP3,4.0,4.0 SP1 OPER/SYS: KEYWORDS:kb3rdparty kbnetwork kbsna300sp1 kbsna300sp2 kbsna300sp3 sna4 kbsna400sp1 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.1, 2.11, 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0, 4.0 SP1 ------------------------------------------------------------------------------- SUMMARY ======= Attachmate Irma for the Macintosh is an add-on product which supports connectivity to SNA Server over Appletalk. However, Irma for the Macintosh only understands the single domain model when logging a client onto the SNA Server's domain. MORE INFORMATION ================ When Irma for the Macintosh requests the domain of the SNA Server, it uses that domain name when passing the user name and password across for validation. This works fine when the SNA Server is a member server/Backup Domain Controller/Primary Domain Controller of a single domain model. However, if the SNA Server is a member server/BDC/PDC of a resource domain with no local domain user accounts, the validation fails for the Irma client. RESOLUTION ========== This problem can be resolved in 1 of 2 ways: - Enable the guest account on the resource domain (SNA SERVER) so the DCA Irma clients can be validated as guest. - Create user accounts in the resource domain for each Macintosh client who will be accessing the SNA Server. Additional query words: prodsna DCA appletalk IRMA ====================================================================== Keywords : kb3rdparty kbnetwork kbsna300sp1 kbsna300sp2 kbsna300sp3 sna4 kbsna400sp1 Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ211 kbSNAServ400 kbSNAServ210 kbSNAServ300SP3 kbSNAServ300SP1 kbSNAServ400SP1 kbSNAServ300SP2 Version : WINDOWS:2.1,2.11,3.0,3.0 SP1,3.0 SP2,3.0 SP3,4.0,4.0 SP1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.