DOCUMENT:Q128898 08-AUG-2001 [winnt] TITLE :Missing Network Software Components in Control Panel PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install network software by running Control Panel and choosing Network, the network software components are missing. CAUSE ===== This problem occurs when the network software component's corresponding .INF file is either damaged or missing. RESOLUTION ========== To correct this problem, use EXPAND.EXE to expand the .INF files for the missing network software components from the original installation media to the %SystemRoot%\SYSTEM32 subdirectory. The following table lists the appropriate .INF file for each network software component: File Name Network Software Component --------- -------------------------- OEMNSVBH.INF Network Monitor Agent (Windows NT 3.5) OEMNSVCU.INF TCP/IP utilities (Windows NT 3.5) OEMNSVFT.INF FTP Server OEMNSVNB.INF NetBIOS Transport Interface OEMNSVNW.INF Client Service for NetWare/Gateway Service for NetWare (Windows NT 3.5) OEMNSVRA.INF Remote Access Server, NetBIOS Gateway, API Layer, RAS Hub and AsyMAC driver OEMNSVRI.INF Remoteboot Service (Windows NT Server 3.5) OEMNSVRP.INF Remote Procedure Call Locator service OEMNSVSA.INF SAP Agent (Windows NT 3.5) OEMNSVSM.INF AppleTalk protocol OEMNSVSP.INF Simple TCP/IP Services (Windows NT 3.5) OEMNSVTP.INF TCP/IP Print Server (Windows NT 3.5) OEMNSVWK.INF Windows NT Workstation OEMNXPDL.INF DLC protocol OEMNXPIP.INF NWLink Transport driver and NWLink NetBIOS driver OEMNXPS1.INF SNMP Service (Windows NT 3.5) OEMNXPSM.INF Service for Macintosh, including the AppleTalk protocol, File Server for Macintosh, Kernel driver and Print Server for Macintosh (Windows NT Server 3.5) OEMNXPST.INF Streams Environment OEMNXPTC.INF TCP/IP protocol, including TCP/IP NetBIOS, Telnet, Loop Support Environment, and TCP/IP NetBIOS helper OTHER.INF "Other" Driver selections Additional query words: prodnt 3.10 cd-rom cdrom cd ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW310 kbWinNTSsearch kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.