DOCUMENT:Q126396 12-JUN-2001 [sna] TITLE :SNA Server 3270 LU is Available, But No Sign On Screen Appears PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.0,2.1,2.11,3.0,4.0 OPER/SYS: KEYWORDS:kbnetwork sna4 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.0, 2.1, 2.11, 3.0, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After a positive response to an ACTLU (ACTLU +RSP), the SNA Server service submits a notify message to the host indicating that the LU can be activated. The SNA Server service waits for a response to the message by default. However, some VTAM/NCP versions do not respond properly to notify messages, causing 3270 LU session activation problems with SNA Server. If the host system does not support notify messages, when you attempt to bind your computer to an LU using a 3270 emulator, the host sign on screen does not appear. The administrator can run SNA Server Administrator and observe that the LU status is Available. If you run SNATRACE and turn on SNA Server SNA Format or Data Link Control tracing, the following message sequence occurs: - ACTPU RQD - ACTPU +RSP - ACTLU RQD - ACTLU +RSP - NOTIFY RQD - No NOTIFY +RSP is received RESOLUTION ========== To correct this problem, add the following registry entry using REGEDT32, as described in Appendix C of the SNA Server 2.1 "Reference Guide" (page 198): \HKey_Local_Machine \System \CurrentControlSet \Services \SNAServr \Parameters\NONOTIFYRSP:REG_SZ:YES Stop and start the SNA Server service so the change can take effect. Additional query words: prodsna admin signon ====================================================================== Keywords : kbnetwork sna4 Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ200 kbSNAServ211 kbSNAServ400 kbSNAServ210 Version : WINDOWS:2.0,2.1,2.11,3.0,4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.